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📚 Complete Platform Tutorial

Master Dalverle in Minutes

Everything you need to know about managing products, inventory, recipes, sales, and customers - from setup to advanced analytics.

Customer View Guide

See how your customers browse, order, and interact with your online store.

Admin Dashboard Guide

Learn to manage your entire business from the powerful admin dashboard.

Getting Started

1 Sign Up

Visit dalverle.com/signup and create your account.

  • Enter your business name
  • Provide your email address
  • Create a secure password
  • Choose your business type

2 Verify Your Email

Check your inbox for the OTP (One-Time Password) verification code.

Tip: Check your spam folder if you don't see the email within 2 minutes.

3 Login to Dashboard

After verification, log in at dalverle.com/login with your credentials.

Dashboard Navigation Overview

Your admin dashboard is organized into powerful sections. Here's what each one does:

Products

Manage your menu, categories, pricing, and add-ons

Sales

Track orders, invoices, and sales analytics

Inventory

Monitor stock levels and ingredient usage

Ingredients & Recipes

Manage ingredients, recipes, and costing

Customers

View customer data, feedback, and analytics

Utilities

Manage users, accounts, expenses, and settings

1. Product Management

1.1 Categories

Organize your products into categories for easy navigation.

Create Categories

  • • Navigate to Products → Categories
  • • Click "Add New Category"
  • • Enter category name (e.g., "Pizzas", "Beverages", "Desserts")
  • • Upload a category image (optional)
  • • Save and your category appears instantly

Pro Tip: Use drag-and-drop to reorder categories. The order you set here is how customers see them!

1.2 Products

Add and manage your menu items with detailed information.

Add New Product

  • • Product name & description
  • • Category assignment
  • • Price (selling price)
  • • Cost price (for profit tracking)
  • • Current stock quantity
  • • Product image upload

Edit Products

  • • Update prices anytime
  • • Change product images
  • • Modify descriptions
  • • Adjust stock levels
  • • Enable/disable products

Image Optimization: For faster loading, send large images via WhatsApp first to compress them before uploading.

1.3 Pricing Management

Update prices in bulk or individually for all your products.

  • • View all product prices in one place
  • • Quick edit mode for rapid updates
  • • See cost vs. selling price
  • • Calculate profit margins automatically

1.4 Product Add-ons

Create optional extras that customers can add to their orders.

Examples of Add-ons:

Pizza:
  • • Extra cheese (+$2)
  • • Extra toppings (+$1.50)
  • • Spicy sauce (Free)
Beverages:
  • • Large size (+$1)
  • • Extra ice (Free)
  • • With lemon (+$0.50)

2. Inventory & Recipe Management

Track ingredients, manage recipes, and calculate your actual product costs.

2.1 Create Ingredients

Set up your inventory by adding all ingredients you use.

Navigate: Ingredients → Create Ingredient

Required Fields:
  • • Ingredient name
  • • Unit of measure (kg, liters, pieces, etc.)
  • • Current quantity in stock
  • • Purchase price per unit
Example:
  • • Tomato Sauce
  • • Unit: Liters
  • • Quantity: 20 L
  • • Price: $5.00/L

2.2 Purchase Ingredients (Stock IN/OUT)

Log when you buy ingredients or when stock is used/wasted.

Stock IN

When you purchase ingredients:

  • • Select ingredient
  • • Enter quantity (positive number)
  • • Unit price
  • • Receipt number (optional)
  • • Supplier name (optional)

✓ Automatically updates average price

Stock OUT

When stock is used or wasted:

  • • Select ingredient
  • • Enter quantity (negative number)
  • • Reason for removal
  • • Reference (optional)

✓ Maintains current average price

2.3 View Ingredients

Navigate: Ingredients → View Ingredients

See your complete inventory overview with:

Statistics:
  • • Total ingredients
  • • Total investment
  • • Current value
  • • Low stock alerts
Per Ingredient:
  • • Current stock
  • • Unit price
  • • Stock value
  • • Last updated
Color-Coded Status:
  • 🟢 Good stock (≥5)
  • 🟡 Low stock (<5)
  • 🔴 Out of stock

2.4 Stock Transactions

Navigate: Ingredients → Stock Transactions

View complete history of all stock movements:

  • Filter by: Type (IN/OUT), Ingredient, Date range
  • Search: By ingredient name, reason, or reference
  • See totals: Stock IN vs OUT, Value in vs out, Net movement
  • Track: Every purchase, usage, and waste with timestamps

2.5 Assign Recipe

Link ingredients to products to calculate actual costs.

Navigate: Ingredients → Assign Recipe

Example: Margherita Pizza Recipe
  • • Pizza Dough: 0.3 kg @ $2/kg = $0.60
  • • Tomato Sauce: 0.1 L @ $5/L = $0.50
  • • Mozzarella: 0.15 kg @ $8/kg = $1.20
  • • Basil: 0.01 kg @ $15/kg = $0.15
  • Total Recipe Cost: $2.45
💡 Smart Features:
  • • Add multiple ingredients dynamically
  • • Real-time cost calculation
  • • Duplicate detection (prevents re-adding same ingredient)

2.6 View Recipes

Navigate: Ingredients → View Recipes

Analyze profitability of every product:

See for each product:
  • • Selling price
  • • Recipe cost (sum of ingredients)
  • • Profit (price - cost)
  • • Margin percentage
  • • Ingredient breakdown
Color-coded margins:
  • 🟢 Excellent: 40%+ margin
  • 🟣 Good: 30-40%
  • 🟡 Fair: 20-30%
  • 🟠 Poor: 10-20%
  • 🔴 Loss: <10%
Dashboard Statistics: Average selling price, average cost, average margin, total profitable recipes

2.7 Edit Recipe

Modify existing recipes when ingredient quantities or prices change:

  • • Update ingredient quantities
  • • Add new ingredients to recipe
  • • Remove ingredients
  • • See real-time profit impact
  • • Saves complete recipe (replaces all ingredients)

3. Sales & Analytics

3.1 Orders Management

Navigate: Sales → Orders

Manage all incoming orders in real-time:

Order Types:
  • • DO = Delivery Orders
  • • TO = Takeaway Orders
  • • SO = Sales (Dine-in)
Actions:
  • • View order details
  • • Update order status
  • • Print receipts
  • • Track payment

3.2 Sales Invoices

Navigate: Sales → Invoices

Complete invoice management:

  • • View all invoices with order details
  • • Filter by date range, order type, customer
  • • See grand totals, VAT, discounts
  • • Print or download invoices
  • • Track which user/waiter processed each sale

3.3 Sales Analytics Dashboard

Navigate: Sales → Analytics

Comprehensive business intelligence dashboard with:

📊 Revenue Metrics:
  • • Total revenue, net revenue, VAT collected
  • • Revenue per hour, daily average
  • • Gross margin after discounts
  • • Period-over-period growth %
🛒 Order Analytics:
  • • Total orders, average order value
  • • Orders by type (delivery, takeaway, dine-in)
  • • Order size distribution
  • • Processing time statistics
📦 Product Performance:
  • • Top 15 selling products
  • • Items sold, unique products
  • • Product performance by hour
👥 Customer Intelligence:
  • • Unique vs. repeat customers
  • • Customer lifetime value
  • • Retention rate analysis
  • • Top 10 VIP customers
📈 Visual Analytics:
  • • Daily sales trend chart
  • • Hourly distribution graph
  • • Sales by day of week
  • • Payment method breakdown
  • • Staff performance leaderboard
💡 Pro Features:
  • • Export to Excel with one click
  • • Print-ready reports
  • • Key insights auto-generated
  • • Compare with previous period

3.4 Inventory Intelligence

Navigate: Inventory → Stock Report

Advanced inventory analytics:

📊 Key Metrics:
  • • Stock health score (0-100%)
  • • Stock turnover rate
  • • Days of inventory
  • • Daily average sales
  • • Stock alerts (out/low)
📈 Analytics:
  • • Top selling products
  • • Category performance
  • • Stock status overview
  • • Product velocity tracking
  • • Fast/slow moving items
🎯 Filters: Date range, Category, Specific product

4. Customer Management

Customer Database

Navigate: Customers → View Customers

  • • View all customer details
  • • Phone numbers and emails
  • • Order history per customer
  • • Total spent tracking
  • • Export customer list

Feedback Management

Navigate: Customers → Feedback

  • • Collect customer reviews
  • • Star ratings analysis
  • • Comment moderation
  • • Respond to feedback
  • • Track satisfaction trends

Visitor Analytics

Navigate: Customers → Analytics

  • • Website traffic statistics
  • • User behavior tracking
  • • Landing/exit pages
  • • Time spent on site
  • • Device and browser info

5. Utilities & Settings

5.1 Expense Tracking

Navigate: Utilities → Expenses

Track all business expenses:

  • • Log rent, utilities, salaries, supplies
  • • Categorize expenses
  • • Date and amount tracking
  • • Generate expense reports
  • • Calculate net profit (revenue - expenses)

5.2 User Management

Navigate: Utilities → Users

Manage staff and their access:

Add Users:
  • • Waiters
  • • Sales representatives
  • • Kitchen staff
  • • Operators
Track:
  • • Sales per user
  • • Orders processed
  • • Performance metrics

5.3 Payment Accounts

Navigate: Utilities → Accounts

Set up payment methods:

  • • Cash
  • • Bank transfer
  • • POS/Card payment
  • • Mobile money
  • • Track revenue by payment method

5.4 QR Code Generation

Navigate: Utilities → QR Codes

Generate QR codes for:

  • • Table ordering (for restaurants)
  • • Room service (for hotels)
  • • Customer access links
  • • Print and place on tables/rooms
  • • Customers scan → instant menu access

5.5 Account Settings

Navigate: Dropdown Menu → Settings

  • Change Password: Update your login credentials
  • Business Profile: Edit business name, address, contact
  • Currency Settings: Set your local currency symbol
  • Email Configuration: Set up bulk email sending
  • Physical Menu: Print menu for in-store use

6. Main Dashboard

Your Command Center

The main dashboard provides real-time overview of your business:

Quick Stats:
  • • Today's revenue
  • • Pending orders
  • • Low stock alerts
  • • New customers
Live Updates:
  • • New orders appear instantly
  • • One-click order processing
  • • Quick navigation to all features
  • • Recent activity feed

Best Practices & Tips

Daily Tasks

  • ✓ Check and process new orders
  • ✓ Update inventory after deliveries
  • ✓ Log any expenses incurred
  • ✓ Monitor low stock alerts
  • ✓ Review customer feedback

Weekly Tasks

  • ✓ Review sales analytics
  • ✓ Analyze product performance
  • ✓ Update pricing if needed
  • ✓ Check recipe profitability
  • ✓ Export reports for records

Monthly Tasks

  • ✓ Generate monthly sales reports
  • ✓ Calculate net profit (revenue - expenses)
  • ✓ Identify best-selling products
  • ✓ Review customer retention rates
  • ✓ Adjust menu based on data

Growth Tips

  • ✓ Use QR codes for table ordering
  • ✓ Send promotional emails to customers
  • ✓ Optimize menu based on profit margins
  • ✓ Monitor visitor analytics for marketing
  • ✓ Respond to customer feedback promptly

Pro Tips for Success

  • 🎯 Recipe Costing: Always assign recipes to products to know your true profit margins
  • 📸 Image Quality: Compress images via WhatsApp before upload for faster website performance
  • 📊 Data-Driven Decisions: Use analytics to identify slow-moving items and adjust inventory
  • 💰 Expense Tracking: Log every expense to calculate accurate net profit
  • 🔄 Stock Management: Set reorder points based on your daily usage rates
  • 📱 QR Codes: Place them prominently for contactless ordering convenience
  • Regular Updates: Keep product availability and prices up to date

Need Help?

Email Support

Get help via email

support@dalverle.com

Phone Support

Talk to our team

+961 76 60 62 84

Video Tutorials

Watch step-by-step guides

Coming Soon

Still Have Questions?

Our support team is here to help you succeed!

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